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Support

We usually reply within a couple of days.

Need help with Blueprint, or want to report a record that looks wrong? We're a small team and we read every message. Blueprint is part of Vasly.

The fastest way to reach us is email: hello+blueprint@vasly.app. Tell us your device, the app version, and the address or building you're asking about, and we can help much faster.

Contact us

Email hello+blueprint@vasly.app for anything: a question, a bug, a feature request, a billing issue, or a data correction. There is no account and no login required to get help.

Report a data correction

Blueprint's A to F grade is computed from official public records, and those records can be incomplete or delayed at the source. If a grade or a record looks wrong, email us the address and what you believe is incorrect, and we'll look into the underlying source. The grade is not an official rating - always verify in person.

Common questions

How is the grade calculated?

Blueprint reads official public records (for example code violations, complaints, litigation, and hazards) and computes its own A to F score from them, on your device. It is Blueprint's calculation, not an official government rating.

Why is my building not covered, or showing limited data?

Coverage and data vary by location, because each city and agency publishes records differently. Some areas have rich records and some have little or none. If you think coverage is missing where it should exist, let us know and we'll take a look.

How do I manage or cancel Blueprint Pro?

Blueprint Pro is an annual subscription of $14.99 per year, billed by Apple or Google. Manage or cancel it from your App Store or Google Play account settings under Subscriptions. Refunds are handled by the store under its own policy.

What about my privacy?

Blueprint grades on your device, with no accounts and no third-party tracking. From version 1.3.5, the app records each search you make, with no setting to turn this off; before 1.3.4 it sent nothing, and 1.3.4 had an optional, off-by-default "Share searches" setting. Website and app searches, including a random device ID, are recorded for one year to improve coverage; see the Privacy Policy for exactly what is and is not kept, including the app search history details.

More information

Privacy Policy · Terms of Service · Cookie Policy

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Blueprint's grade is a score computed from public records, not an official city rating, and records can be incomplete or delayed at the source. Coverage and data vary by city. Always verify in person. Questions or a correction? Email hello+blueprint@vasly.app.